CE – Fehlercodes (aktuelle Liste + Abhilfe)

Step 3: (System Software Update) and follow the description to update the system.

Step 3: It’s possible the network is busy, so if the error persists try again later. If you still get the error later, go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] and try the PS4 initialization.

Step 3: If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.

Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data.

Step 3: If the error occurs again, go to [Settings] > [Initialization] > [7. Initialize PS4 (Reinstall System Software)] and try the PS4 initialization.). Note: This requires a USB device with the system update file. Information on updating via USB is located here.

Step 3: If the error persists, the network connection may be temporary busy or unstable. Cancel the download and retry after a while.

Step 3: If you cannot find the item, restart the PS4 system and try Step 2 again.

Step 3: If the error occurs again there may be an issue with the PS4’s hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support.

Step 3: If the error occurs again, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.

Step 2: If both services are active, carry out an Internet connection test by going to [Settings] > [Network] > [Test Internet Connection] to confirm you can connect to the internet.

Step 3: Update your router’s firmware. Please contact your router manufacturer or Internet Service Provider („ISP“) for assistance if required. Turn off other devices connected to your network. If you’re still experiencing difficulties, please try again later as the server may be experiencing high traffic.

Step 2: If the error persists, the downloaded file may be corrupted, so please delete the update file from your USB device and download the file again.

Step 2: Check that the HDD is correctly installed by removing it from the console, and reinserted.

Step 3: If you are still experiencing the error after reinstalling the HDD, it could be corrupt or faulty, or your console may be in need of service. Please contact PlayStation Support for further assistance.

Step 3: If you have upgraded the Hard Disk Drive (HDD) in your console, please re-install the original HDD.

Step 4: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].

Step 5: If the error continues and occurs with every application, or as soon as the application starts, please contact PlayStation Support.

Step 2: If both services are active, carry out an Internet connection test by going to [Settings] > [Network] > [Test Internet Connection] to confirm you can connect to the Internet.

Step 3: Update your router’s firmware. Please contact your router manufacturer or Internet Service Provider („ISP“) for assistance if required. Turn off other devices connected to your network. If you’re still experiencing difficulties, please try again later as the server may be experiencing high traffic.

You can check the status of the PSN here.

Step 2: If the disc is in good condition please try rebuilding the system’s database using Safe Mode option 5. Information on how to access and use Safe mode can be found here.

Step 3: If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.

Step 3: If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.

Step 3: If the error occurs again, please try again later. You can also check the status of the PSN here.

Step 2: Perform an Internet connection test by going to [Settings] > [Network] > [Test Internet Connection] to confirm you can connect to the network.

Step 3: If you’re still unable to connect, try resetting your local network connection by powering off your modem and/or router and waiting 5 minutes before turning it back on.

Step 4: If this hasn’t helped, you may need to update your router’s firmware. Please contact your router manufacturer or Internet Service Provider („ISP“) for assistance if required. If you’re still experiencing difficulties, please try again later as the server may be experiencing high traffic.

Step 3: If the error occurs again there may be an issue with the PS4’s hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support.

Step 3: Make sure there are not multiple partitions on the device.

Step 4: Initialize the device on a PC if possible.

Turn off the PS4, unplug the power cord and remove the top cover. Please click here for instructions on removing the HDD cover.Step 2:If you have upgraded the HDD in the console, turn off the system and re-insert the original HDD and try again. You’ll find instructions on how to change the HDD here.

Step 3: If the error persists, please try restoring the console to factory settings. Information on how to do this can be found here.

If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.

Step 3: Restart the PS4 system.

Step 3: If the issue persists, boot the system in Safe Mode (please put a link to safe mode detail page) and select [5. Rebuild Database].

Step 4: If the issue persists after trying step 3, re-install the application by following steps below:

1. Back-up your save data using USB device or PS+ Online Storage
2. Delete the application by pressing OPTIONS button while highlighting the application on home screen and select [Delete]
3. Install your game disc if you have, or re-download the application from Library

On PS Vita, only one PSN account can be linked at the same time. To link another account with your PS Vita system, the system has to be initialized.

Step 2: Ensure that the address information on your SEN account is exactly the same as those on the statement provided by your card issuer.

Step 3: If this does not solve your issue, please read our article on correcting billing errors.

Step 3: If the error persists, the service may be temporarily unavailable. Please try again later. You can check the status of the PSN here.

Step 3:If this does not solve your issue, please read our article on correcting billing errors.

Step 3: If the error occurs again there may be an issue with the PS4’s hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support.

• Try using an Ethernet cable to directly connect your PS4 to your modem or router.
• If you are using a Wi-Fi connection, place the PS4 and the router closer together, and make sure there are no obstructions between them.
• Other devices on your network might be using a large amount of bandwidth. Wait until they are finished and try again.
• Check the connection status of the PS4 in [Settings] > [Network] > [Test Internet Connection].

For more information on improving your Internet connection, please read this article .

• Try using an Ethernet cable to directly connect your PS4 to your modem or router.
• If you are using a Wi-Fi connection, place the PS4 and the router closer together, and make sure there are no obstructions between them.
• Other devices on your network might be using a large amount of bandwidth. Wait until they are finished and try again.
• Check the connection status of the PS4 in [Settings] > [Network] > [Test Internet Connection].

For more information on improving your Internet connection, please read this article .

• Try using an Ethernet cable to directly connect your PS4 to your modem or router.
• If you are using a Wi-Fi connection, place the PS4 and the router closer together, and make sure there are no obstructions between them.
• Other devices on your network might be using a large amount of bandwidth. Wait until they are finished and try again.
• Check the connection status of the PS4 in [Settings] > [Network] > [Test Internet Connection].

For more information on improving your Internet connection, please read this article .

Step 3: If the error still occurs, go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] and try the PS4 initialization.

Step 3: If the error occurs again, back up your saved data. Delete the user at [Settings] > [Initialization] > [Delete User]. Create a new user and restore the data.

Step 4: If you’ve tried the previous three steps, the error still occurs, back up your saved data. Then go to [Settings] > [Initialization] and choose [Initialize PS4].

Step 3: Upload the save data to Online Storage manually.

Step 4: Or manually upload the save data by going to [Settings] > [Application Saved Data Management] > [Saved Data in Online Storage].

• Try using an Ethernet cable to directly connect your PS4 to your modem or router.
• If you are using a Wi-Fi connection, place the PS4 and the router closer together, and make sure there are no obstructions between them.
• Other devices on your network might be using a large amount of bandwidth. Wait until they are finished and try again.
• Check the connection status of the PS4 in [Settings] > [Network] > [Test Internet Connection].

For more information on improving your Internet connection, please read this article .

Step 3: If you selected [Manual] under [IP Address Settings] or [DNS Settings] when you set the Internet connection for the PS4, verify that [Primary DNS] and [Secondary DNS] are set correctly.

If the above steps fail resolve the isse, please contact your Internet service provider for further assistance.

Step 2: Power off your router/modem and wait 5 minutes before attempting to connect again. Update your firmware’s router. For assistance with this please contact your router manufacturer or Internet Service Provider („ISP“). Turn off other devices connected to your network.

Step 3:Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume.

Step 3:If you are able to connect, retry updating at [Settings] > [System Software Update].

Step 4: If you’re unable to connect, the network may be experiencing issues. You can check the status of the PSN here. Turn off other devices that are connected to your network to reduce stress and try the update again.

Step 2: If this doesn’t work you can also update you console via USB. For information on how to do this, please clickhere.

Step 3: If you’re still unable to update your console please try restoring the console to factory settings before trying again. Information on how to do this can be found here.

Step 4: If you still cannot update your console, it may be in need of service. visit our Contact page to contact SCEA for additional technical support.

Step 3: If the error persists, try another USB device.

Step 4: If the error occurs again there may be an issue with the PS4’s hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support.

Step 2: If PlayStation Network is available, perform an Internet connection test by going to [Settings] > [Network] > [Test Internet Connection] to confirm you can connect to the Internet.

Step 3: Update your router’s firmware. Please contact your router manufacturer or Internet Service Provider („ISP“) for assistance if required. Turn off other devices connected to your network. If you’re still experiencing difficulties, please try again later as the PlayStation Network may be experiencing high traffic.

Step 3:Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume.

Step 3:On the PS4, go to [Settings] > [PSN] > [Link with Other Services] > [YouTube] > [Sign-In] to rebind the account.

Step 4: On your PS4, go to [Notifications] > [Uploads] to retry uploading your video.